Customer Satisfaction
Barleystone strive to ensure our products and service meets your expectations.
Product
All products should be inspected prior to and during installation. Defective or damaged product should not be used. Surface scratching may be evident upon delivery of product. This is normal and will disappear over time. Responsibility cannot be accepted for replacement costs or any delays incurred.
Installation
We recommend you ensure mixing from 3-4 bales to achieve an even blend of colours. Responsibility cannot be accepted for third party installations.
Efflorescence
As a naturally occurring phenomenon, efflorescence may happen for a period of time on certain paving blocks, such instances will gradually disappear with natural weathering. Responsibility cannot be accepted for its occurrence.
Colours
Barleystone paving products combine good colour retention with durability and strength. Colours are achieved with the controlled use of iron oxide pigments. However, as with all concrete products minor colour variations and natural weathering may occur. We recommend you request actual samples as colours may vary from the brochure. We cannot accept responsibility for these occurrences.
Customer Advice
Barleystone makes every effort to ensure advice and recommendations are accurate. We cannot take any responsibility for loss/damage or injury following it. Continuous improvement in product design and development is subject to change without notice. We strongly recommend you check to ensure you have the latest product details. Additionally, if required, we recommend you consult independent technical advice.
Ordering/Returns
Please ensure your contractor accurately measures before ordering as we cannot accept returns on any materials.
Quality Systems
Barleystone is an I.S. EN ISO 9001:2015 registered company and all products are produced in accordance with BS and European Standards.
Buying & Installing Barleystone Paving
Get a quote today for your paving and find the right option for your project. Contact us for more information…
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